Ascent Business

     

Welcome to the site of Ascent Business. We are here to facilitate the growth and success of your business or organisation. We work with clients to transform the commercial functions of their businesses, from sales to the customer contact centre, and marketing to service operations, we install working practices and technology that provide scalability, enhanced productivity and a very powerful platform for profitable growth.

From Customer Relationship Management to Business Intelligence solutions, we take care to ensure any investment in our services pays back many times over, and quickly. This principle is critical to us - recession or no recession, the payback case must be as compelling and reliable as possible.



ZOHO Cloud Business Applications for CRM, Project and Work Management, and Enterprise Reporting:

Affordability; fast time to gain benefit; compelling return on investment: These are the essentials for today's small and medium businesses. As small business owners ourselves, we understand this very well indeed. That's why we are established as a UK partner for ZOHO Corporation, to provide low-cost, high performance business solutions to meet these needs. Here is a summary:


  • Unrivalled cloud computing suite from ZOHO (replace your on-premise Email server and expensive Office software with this fantastic, much cheaper on-demand solution).
  • Zoho On-Demand Customer Relationship Management and Project Management.
  • Fully integrated with Microsoft Outlook or Zoho Business Email.
  • Zoho Reports: An unrivalled On-Demand Enterprise Reporting and Business Intelligence Solution.
  • Professional Services to develop, implement, train and support on these Zoho Applications.
  • Integration of Zoho CRM, Zoho Projects and Zoho Creator with back-office systems, to deploy data to customer-facing users, and join-up business processes across the enterprise.

Consulting Services for Customer Relationship Management and Business Performance Management:

In today's increasingly competitive world, businesses face multiple challenges in maintaining profitability, extending market penetration without adding resources and costs, and retaining tight management control to ensure performance targets are achieved.

At Ascent we deploy proven and pragmatic methods to bring our clients dramatic results. For example:


  • Realignment of marketing, sales and customer service processes to facilitate controlled growth.
  • CRM Consultancy acting as your CRM programme manager, handling all aspects of solution design, selection and implementation.
  • Design and install methods, training and reporting systems to achieve genuine accountability and dramatic improvements in sales performance and customer service.
  • Overhaul broken CRM processes and behaviours, and repair or replace existing IT/CRM systems that are no longer delivering, or indeed may never have done so